Consultant & Service Provider Agreement

Platform Operator: MB Kodvalley (Mažoji Bendrija), company code 306329532, registered address: Laisvės pr. 60-1107, LT-05120 Vilnius, Lithuania. Contact: [email protected] | +370 659 95 038.

Consultant: The natural or legal person whose identity and contact details were provided upon registration on the Platform.

The Platform operates as an online marketplace intermediating between Consultants and clients. Under the EU Digital Services Act (Regulation 2022/2065), the Platform acts as an intermediary service provider. The Platform is not primarily liable for the content, quality, or outcomes of the Consultant's services; however, it fulfils its notice-and-action obligations under the DSA regarding illegal content or services.

The Platform charges a commission on each successful sale. The commission rate is determined by the Consultant's active membership package and specified in a separate Fee Schedule Document. Payment terms:

• Payments are transferred in EUR on the last business day of each calendar month.
• The minimum payment threshold is EUR 50; balances below this threshold are carried forward to the next period.
• In the event of a refund, the relevant commission amount is offset against the Consultant's balance.
• Payments are made to the bank account or approved payment method provided by the Consultant upon registration.

The Consultant accepts the following obligations:

• Deliver services in accordance with the scope, timeline, and quality standards described on the platform.
• Maintain professional, honest, and ethical communication with clients; not provide misleading or false information.
• Issue required invoices and fulfil tax obligations under the legislation of their country of residence. The Platform does not file tax returns on behalf of the Consultant.
• For Consultants operating in EU member states, VAT obligations belong to the Consultant. The Consultant is obliged to provide their EU VAT number to the Platform when required.
• Comply with GDPR (Regulation 2016/679) and Lithuanian personal data protection legislation; use client data only for the purpose of service delivery.
• Not redirect clients outside the platform (off-platform business prohibition). Breach of this prohibition constitutes grounds for immediate termination.
• Ensure that service listings and profile information contain accurate, up-to-date, and non-misleading content.

The Platform is subject to the obligation to assess notices regarding illegal content or services and take necessary measures under the DSA. The Consultant acknowledges that their account may be suspended or terminated due to content or services violating platform policies or EU law. The Platform will notify the Consultant of such decisions in writing, and the Consultant has the right to appeal.

In the event of a customer complaint, the Platform first acts as a mediator. The Consultant acknowledges the refund obligation where the service was not delivered or did not correspond to what was described. Disputes are first attempted to be resolved through the Platform's customer service channel ([email protected]).

If unresolved, the State Consumer Rights Protection Authority of Lithuania (VVTAT) or the courts of Vilnius have jurisdiction. The parties may also use the EU Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr).

The Consultant is obliged to keep all client information acquired during the service process confidential. Personal data may only be used for the performance of the service and may not be shared with third parties. The Consultant acts as a data processor under the GDPR and agrees to sign a Data Processing Agreement (DPA) with the Platform when required.

Either party may terminate with 30 calendar days' written notice. The Platform reserves the right to immediate termination in the following cases: (a) platform policy violation; (b) repeated customer complaints; (c) off-platform business referrals; (d) illegal activity or breach of EU law; (e) false or misleading profile information. Termination notice shall be given by email.

The Platform shall not be held liable for direct or indirect damages arising from the services provided by the Consultant. The Platform's maximum liability is limited to the commission amount earned from the relevant transaction. This limitation applies within the framework of Article 6.253 of the Lithuanian Civil Code and applicable EU law.

This agreement is governed by the law of the Republic of Lithuania. Applicable EU law (GDPR, DSA, Consumer Rights Directive 2011/83/EU) is reserved. Disputes are subject to the exclusive jurisdiction of the courts of Vilnius.